Shopify Help Agent
Create a data source
A data source is an arbitrary blob of text containing predefined static information. Our data source will contain general information about the store and its policies.
Click “Data Sources” on the left sidebar. This will take you to a list of the existing data sources for your org. To create a new one, click “New data source” in the top-right corner.
Title this data source store_faq
Click Save and wait for the data source to finish uploading. Now the store FAQ information is in the system, but we need to create a method for the agent to access it. We’ll do this in the next step.
Click “Create tools” to continue the tutorial.