Authorizations
Body
Request model to update a channel through the organizations API
The channel name
"twilio"
The service that facilitates communication on the channel
sip
, twilio
, email
, webchat
The configuration of the channel
The internal ID of the channel
1
The comma-delimited list of supported modes for the channel, which defines the possible communication methods for channel targets linked to it.
"chat,voice"
Whether the channel is a built-in system channel (i.e., is not customizable)
false
Response
Successful Response
The channel name
"syllable-webchat"
The service that facilitates communication on the channel
sip
, twilio
, email
, webchat
The channel ID
The comma-delimited list of supported modes for the channel, which defines the possible communication methods for channel targets linked to it.
"chat,voice"
Whether the channel is a built-in system channel (i.e., is not customizable)
false
Configuration for the channel
{
"telephony": {
"interruptibility": "dtmf_only",
"overall_input_timeout": 20,
"passive_input_start": 0.5,
"passive_speech_input_enabled": true,
"pre_input_timeout": 1.2
}
}