GET
/
api
/
v1
/
outbound
/
batches
/
{batch_id}
/
results
Python (SDK)
import os
from syllable_sdk import SyllableSDK


with SyllableSDK(
    api_key_header=os.getenv("SYLLABLESDK_API_KEY_HEADER", ""),
) as ss_client:

    res = ss_client.outbound.batches.results(batch_id="<id>")

    # Handle response
    print(res)
[
  {
    "reference_id": "12345",
    "target": "512-555-1234",
    "request_variables": {},
    "channel_manager_sid": "LMc4b16a9df2ce33d84b3d30581fe6598c",
    "created_at": "2025-09-22T00:00:00Z",
    "sent_at": "2025-09-23T00:00:00Z",
    "attempt_count": 0,
    "session_id": 1,
    "conversation_id": 1,
    "request_status": "PENDING",
    "channel_manager_status": "COMPLETED",
    "insights_status": "PENDING",
    "insights": {
      "rating": "Good",
      "summary": "The customer service agent successfully assisted the caller with their inquiry and the call ended positively."
    }
  }
]

Authorizations

Syllable-API-Key
string
header
required

Path Parameters

batch_id
string
required

Query Parameters

reference_id
string | null
status
string | null
insights_status
string | null

Response

Successful Response

reference_id
string
required

ID for target outreach (unique within batch)

Examples:

"12345"

target
string
required

Target phone number

Examples:

"512-555-1234"

"+15125551234"

request_variables
object
required

Variables for request

channel_manager_sid
string | null

Channel manager SID

Examples:

"LMc4b16a9df2ce33d84b3d30581fe6598c"

created_at
string<date-time>

Timestamp of request creation

Examples:

"2025-09-22T00:00:00Z"

sent_at
string<date-time> | null

Timestamp at which request was sent

Examples:

"2025-09-23T00:00:00Z"

attempt_count
integer
default:0

Number of attempts for request

Examples:

0

session_id
integer | null

Unique ID for call session

Examples:

1

conversation_id
integer | null

Unique ID for conversation

Examples:

1

request_status
enum<string>

Status of request

Available options:
PENDING,
DUPLICATE,
INITIATED,
CONNECTED,
FAILED,
CANCELED,
INVALID
channel_manager_status
string | null

Status of request in channel manager

Examples:

"COMPLETED"

"FAILED"

"NO_ANSWER"

"BUSY"

insights_status
string | null

Status of session in insight workflow

Examples:

"PENDING"

"PROCESSING"

"COMPLETED"

"FAILED"

insights
object | null

Insights from call

Examples:
{
"rating": "Good",
"summary": "The customer service agent successfully assisted the caller with their inquiry and the call ended positively."
}