Authorizations
Path Parameters
Response
Successful Response
Response model for an insight workflow.
Human-readable name of insight workflow
"summary-workflow"
Source of the workflow
"agent"
"transfer"
"upload"
"sheet"
"manual"
Text description of workflow
"Default workflow - generates a summary of the call"
Ordered list of IDs of tool configurations to be executed in the workflow
[1]
Conditions (filters) on which a workflow should be triggered.
Internal ID of the insight workflow
1
List of insight tool configurations used in the workflow
Status of the insight workflow
"ACTIVE"
"INACTIVE"
Estimate of the number of calls that will be processed by the workflow and their cost
Email of user who last updated Insight Workflow
"user@email.com"
Target session timestamp the workflow (backfill) should start. An empty value indicates start on activation - live sessions only
"2025-09-10T00:00:00Z"
Target session timestamp the workflow (backfill) should end. An empty value indicates no end, i.e., include live sessions until deactivation
"2025-09-11T00:00:00Z"
Number of calls in the workflow queue (pending or processing)
10
Timestamp at which the insight workflow was created
"2025-09-10T00:00:00Z"
Timestamp of most recent update to the insight workflow
"2025-09-11T00:00:00Z"