Components
TestMessage
Message sent in a test chat with an agent.
Example Usage
Fields
Field | Type | Required | Description |
---|---|---|---|
serviceName | string | TRUE | Name of the service producing the message |
source | string | TRUE | Name of the source of the message, should identify the user, like an email or username |
text | string | FALSE | The text of the message |
testId | string | TRUE | Channel-manager-side ID of the session (see Session.channel_manager_sid) |
agentId | string | TRUE | ID of the agent with which the chat is taking place |
orgName | string | TRUE | Name of the organization associated with the agent |
overrideTimestamp | string | FALSE | Override for the timestamp of the message |
sessionStart | boolean | FALSE | Whether this message is the start of a new session |