> ## Documentation Index
> Fetch the complete documentation index at: https://docs.syllable.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Key Features

> How to explore and implement key platform features using the Syllable developer documentation.

**Effortlessly build and deploy AI voice agents.** There are two ways to create Syllable AI agents: the [Syllable Console](https://beta.syllable.cloud/) and the [SDK](https://docs.syllable.ai/sdk-guides). Syllable’s platform gives you the flexibility to support your business, whether you need the same agent in one place or 100. 

**Build custom AI agents in a just few steps.** Start from scratch and build in code, or use built-in templates and tools to get started quickly.

* Build AI agents directly into your product and service. Deliver via chat, SIP, PSTN, or WebRTC. (SMS is coming soon!)

* Meet your customers where they are - connect your AI agents to phone numbers, or make them available in your app or website.

* Multilingual support for your customers in English, Spanish, Cantonese, Mandarin, Vietnamese, Korean, and Thai.

**Agent operations built for scale.** Manage hundreds of locations or phone lines, reusing greetings and prompts for consistent experience.

* Real-Time Monitoring and Alerting - Monitor latency, conversation success, and tool performance with built-in logging and uptime monitoring

* Let Syllable handle AI agent infrastructure with containerized autoscalling and automated failover.

* Integrated analytics finds opportunities to improve performance. 

* Built-in labeling keeps data and insights co-located.